Bendigo Bank will be the only available banking service in Port MacDonnell, after BankSA revealed it plans to withdraw its agency at the Port MacDonnell Community Complex.
In a statement shared by the Grant District Council at its latest meeting, BankSA cited a low number of transactions at the agency, with 48 customers using its services on a regular basis and the need to update its network as reasons for the closure.
Currently, Grant District Council provides an agency service on behalf of BankSA and Bendigo Bank, with the council previously offering the service to ANZ, which withdrew in 2016.
The council said that it had received advanced notification from BankSA to advise the agency’s services will cease on May 11. “Following our recent discussion, I am writing to confirm that due to the existing dial up network technology used by our agencies being retired and switched off in June 2021, BankSA will not continue to operate an agency network,” BankSA wrote in a letter to council.
It comes as Westpac Banking Group, the owner of BankSA, begins the closure or amalgamation of 48 branches across its Australian brands, in the largest downsizing by a major bank in recent times.
Bendigo Bank will continue to offer agency services at the Port MacDonnell Community Complex, with the closest alternative banking service from other providers in Mount Gambier. Councillor Megan Dukalskis, who questioned the credibility of BankSA’s reasons for leaving the region, moved the advice from BankSA regarding the termination of the Port MacDonnell electronic agency agreement be noted, with the motion seconded by Councillor Shirley Little.
Mayor Richard Sage said council members should inform Bendigo Bank that it is now the sole provider of agency services in Port MacDonnell, to promote the bank in the region.