The Mount Gambier City Council has started rolling out its new hub and spoke approach to tourism locations, with operations at Engelbrecht Cave having resumed.


After 10 years of service, Engelbrecht Cave licensee Jan Coleman decided to hand back the keys at the end of her lease at the end of June.


This was the catalyst for City Council to activate Engelbrecht Cave as the first spoke site in the implementation of the ‘hub and spoke’ model for visitor servicing.


Council closed the site briefly to undertake maintenance work, reopening the iconic attraction recently.


In its first week 81 visitors were taken on a journey through the history, the geology, and the underground magic of Engelbrecht Cave


Operations at the cave include a 30-minute tour down into two separate caves, with bookings available online.


Accredited divers are able to enter to further explore the unique and distinct water-filled passages underneath the city.


However, the guided tour includes stairs and is not suitable for wheelchairs and prams.


Mount Gambier branded merchandise and light refreshments are also available.


The hub and spoke model concept includes a central point, the hub, working in tandem with other sites, branching out like the spokes on a wheel.


In this case the Visitor Centre hub will be located at the main corner entrance of the Riddoch building with visitor servicing spoke sites also at Umpherston Sinkhole, the Blue Lake Welcome Centre and the Lady Nelson Visitor Centre.


The expression of interest process for the Lady Nelson site will begin during August.


Further information will be provided by council at this time.


For any enquiries please contact the Mount Gambier Visitor Centre at 1800 087 187.


Open seven days a week, from 10am to 3pm, Engelbrecht Cave tour bookings can be made on-site or online at via Bookable.


Visitors are advised Engelbrecht Cave is an EFTPOS only site.