Nathalie Goodall has notched up the one-year mark in her role as NDIS Coordinator at Boandik Community Care.
Rather than celebrate large achievements in her 12 months in the role, Ms Goodall (pictured below) is instead celebrating small victories achieved for her clients – GPs conducting home visits for clients, or successful speech pathology and occupational therapy reviews, among other victories.
However, Ms Goodall is drawing attention to the fact these victories have been achieved through diligent reporting by the people at the coal face, whom she calls “our amazing support workers”.
“It has been a challenging time in the NDIS sector as I am sure all providers will attest to for many reasons, including but not limited to COVID-19 and staffing,” Ms Goodall said.
“I would like to take this opportunity to thank our amazing support workers who go above and beyond every day to keep our clients safe and deliver a high standard of support.”
Ms Goodall has also leveraged her relationships with local support coordinators, who she was worked alongside for many years.
“Healthy professional relationships have formed over time, and they trust my nursing judgement, completing the required referrals so that our mutual clients receive a high standard of support,” she said.
Ms Goodall plans to continue supporting “this amazing demographic of people” to live their best lives and to continue Boandik Community Care’s growth in a “safe and sustainable manner”.
As well as providing residential and in-home care services for adults in the Limestone Coast, Boandik provides disability support services to NDIS participants in the region.
The organisation plans to expand its operations across the region, leveraging its proud history as a trusted provider of care and support.
“Starting in a new role, in a different organisation always means learning new systems and I feel that I have a good handle on that now,” Ms Goodall said.
“I feel very fortunate to work for an organisation that has its employees’ well-being at the forefront.
“This culture is created by a strong management team who are always approachable and supportive.”
