Aus post delivering changes

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Lechelle Earl, owner/editor

Aus post delivering changes

Australia Post will roll out some major changes for Limestone Coast residents over the next 18 months.

As of the end of next year, almost everywhere in Australia will receive letters every second day rather than every day in a generational shift.

Following extensive community consultation throughout 2023 and early 2024, the Australian Government’s reforms to the Australian Postal Corporation (Performance Standards) Regulations 2019 came into effect on April 15, 2024.

The regulations were amended in response to the significant and continued decline in letter sending, allowing Australia Post to 

operate more efficiently and in line with customer demand.

In March, Australia Post reported an interim profit of $33.6m, an increase of $10m on the prior corresponding period.

The overall performance improved, in part, due to a record peak period with almost 100 million parcels delivered across Australia.

However, ongoing losses in the letters business of $182.1m in the first half, as well as declining customer visits to post offices as online services replace over the counter transactions, continue to impact the long-term viability of the business.

It was revealed that residents are now receiving on average just two letters per week.

Group Chief Executive and Managing Director Paul Graham said Australia Post remains as relevant as ever to the lives of millions of Australians.

“With our modernisation and simplification journey under way, we are in a stronger position to continue supporting the nation than we were 12 months ago, “ he said.

“The changes to the frequency of letter delivery will enable us to focus on what matters most to Australians – fast and reliable parcel delivery with better tracking technology and quicker turnaround times for eCommerce.

“As eCommerce continues to boom and fewer and fewer Australians send letters, the changes to letters frequency announced today will free up our posties to also focus on parcels and packages.”

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