South Australian adults who are vulnerable to abuse or neglect are receiving further protection thanks to the Adult Safeguarding Unit which today marks two-years since its launch.

Office for Ageing Well director Cassie Mason said the Adult Safeguarding Unit (ASU) has received more than 3000 phone calls from people concerned about themselves, or others who, through their health or other circumstances, are vulnerable to abuse or neglect.

“The ASU was established to make it easier for members of the community to report cases of suspected abuse or neglect and our staff work hard to provide tailored support to help people navigate what can be complex systems,” she said.

“Around half of the calls we receive have resulted in a report, with the majority involving working with the adult to develop strategies to safeguard their rights.”

The unit was officially launched in October 2019 to respond to reports of abuse of older people aged 65 years and over and 50 years and over for Aboriginal and Torres Strait Islander people.

In October last year, the unit expanded its services to respond to reports of abuse or neglect in relation to adults living with disability, regardless of age.

Ms Mason said during the past year, more than 25% of calls have been about an adult living with disability and 60% of these calls have required action from the ASU.

“The unit has a strong focus on upholding the rights of all adults who may be vulnerable and works flexibly to tailor support in keeping with a person’s unique situation and preferences,” Ms Mason said.

“This support may include engaging or increasing their aged care or disability supports, providing assistance to complete legal tools including Enduring Power of Attorney, or updating their financial arrangements.

“In other cases, it may involve applying for the appointment of a guardian or administrator, assisting the client to move to alternative accommodation or referrals for legal assistance.

“In situations where a person is at serious risk, the Unit can take action without the person’s consent, including reporting the matter to SA Police.”

The Adult Safeguarding Unit operates Monday to Friday, 9am to 5pm.

Anyone concerned about themselves or someone they know can email the Adult Safeguarding Unit for free, confidential advice, information and support via adultsafeguardingunit@sa.gov.au or call 1800 372 310.